Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
This online marketplace has revised its size classifications for women's and children's garments without notifying every member regarding the update.
Digital Channels Reaction
Many shoppers and sellers have taken to social media claiming that product pages now present a modified sizing category than originally posted due to the recalibration.
The platform stated the updated approach better aligns with similar services.
They have suggested members to check their listings and manually change the size if necessary, resulting in member annoyance.
Sizing System Changes
Earlier, the sizes had both one number and one letter, for instance S/8 or M/10.
The revised method features a letter with a size spectrum like S/UK 8-10.
With some products, the measurements have been reclassified - for example a size L was previously a 12 but now shows as UK 16-18.
User Stories
Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
A different member, from Glasgow, explained products she uploaded on Vinted with size 14 labels were displaying on the service as size 20–22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she explained.
Required Changes
Another shopper, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount for me since losing part of my income," she stated.
Service Background
The app has more than 100 million users, with 18 million British users.
It has become a favored option compared to resale services such as eBay and Depop.
This represents another occasion that an unexpected update to the app has proved unpopular: last year, Vinted reversed a change regarding delivery choices after backlash from users.
